Privacy Policy
305 Sky ("305 Sky," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, and your choices regarding your information.
By using our website or communicating with us, you agree to this Privacy Policy.
Information We Collect
We may collect the following information:
- Name
- Email address
- Mobile phone number
- Mailing address
- Information submitted through contact forms
- Information regarding requested services
- Communications between you and 305 Sky
- Website usage information, including IP address, browser type, pages visited, and cookies
How We Use Your Information
We use your information to:
- Respond to inquiries
- Provide requested services
- Schedule appointments
- Send service updates
- Send invoices or account information
- Improve our website and customer experience
- Comply with legal obligations
- Communicate with you via email, phone, or SMS when you have provided consent
SMS Communications
If you provide your mobile phone number and consent to receive text messages from 305 Sky, we may send messages regarding:
- Appointment confirmations
- Appointment reminders
- Service updates
- Customer support
- Requested information
- Promotional offers (only if you have expressly opted in)
Message frequency may vary depending on your interactions with us.
Message and data rates may apply.
You can opt out of receiving SMS messages at any time by replying STOP.
After you send STOP, you will receive one final confirmation message confirming that you have been unsubscribed. You will no longer receive SMS messages unless you opt in again.
For assistance, reply HELP or contact us at support@305sky.com.
Mobile Information Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
This includes your:
- Mobile phone number
- SMS opt-in status
- SMS consent records
We do not sell, rent, or transfer your SMS consent to any third party.
Cookies and Analytics
Our website may use cookies and similar technologies to improve functionality and understand website usage.
You may disable cookies through your browser settings, although some features of the website may not function properly.
Information Sharing
We may share your information only when necessary to:
- Provide services you requested
- Process payments
- Comply with legal requirements
- Protect our legal rights
Service providers who assist us in operating our business are contractually required to safeguard your information.
We do not sell personal information.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, or misuse.
While we strive to protect your information, no method of electronic transmission or storage is completely secure.
Data Retention
We retain personal information only as long as necessary to:
- Provide requested services
- Maintain business records
- Meet legal obligations
- Resolve disputes
- Enforce our agreements
Your Rights
Depending on your state of residence, you may have rights to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Request information about how your data is used
To exercise these rights, please contact us using the information below.
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page along with an updated Effective Date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
305 Sky
Website: www.305sky.com
Email: support@305sky.com